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Is REBEL (Formerly Rebelstork) Legit? My Firsthand Experience 

When it comes to baby gear, I’m always on the lookout for the best deals—because let’s be real, the cost of raising a little one adds up fast. 

Between strollers, car seats, and all the must-haves, it’s easy to spend a small fortune. That’s why I was so excited when I found REBEL (formerly Rebelstork)—a company that not only sells open box baby gear at up to 50% off, but also partners with 2,500+ top retailers and brands to bring high-quality items to parents at a fraction of the price. 

Plus, they’ve recently expanded to offer home essentials as well, making it an even better one-stop shop!

But are they legit? What is it like getting products from REBEL? I’ve tried them four times and this is what I’ve found: 

Disclosure: Some links in this post are affiliate links that support us at no extra cost to you. This post was brought to you in partnership with REBEL:

My REBEL Buying Experience

A year and a half ago, while planning a trip to Europe, I was on the hunt for a compact stroller that would fit in tiny European rental cars and, ideally, in an airplane’s overhead bin. A friend had the GB Pockit, which looked perfect, so I set out to find one at a discount. After searching high and low, I stumbled upon REBEL (Reblestork, at the time), which had an open box model for $100 off. It felt like a no-brainer—same new product, but at a much lower price!

Ever since then, REBEL has been my go to when I am looking for an amazing deal on baby gear and beyond. Most recently, I was thrilled to find the Keenz XC+ 2.0 Luxury Comfort 4 Passenger Stroller Wagon on their site—a top-tier wagon that typically retails for over $800. We all know babies outgrow things quickly, so finding it in perfect condition for $230 off, arriving in the same box with all the same packaging, ensured that if I take good care of it, I can recoup a big chunk of that in the secondhand market when I’m done with it. 

What Is REBEL Exactly?

  • Only Open Box and Overstock Products: Unlike some resale marketplaces, REBEL exclusively sells open box and overstock items—these are never used, returned, or floor model products that are carefully inspected before being resold at a major discount.
  • Massive Brand & Retailer Network: They work directly with 2,500+ retailers (like Nuna, Keenz, Babyzen, 7am Enfant, and more) and brands, which means a wide selection of top-tier baby gear at unbeatable prices.
  • Expanding Beyond Baby Gear: Now, they’re offering home essentials, making it easier to save on high-quality products for the whole family.
  • Up to 50% Off Retail: Their discounts are significant, and since all their products are  simply opened, never used, it’s a great way to score premium products from the brands you love at a lower price.

What Does ‘Open Box’ Mean?

When you buy an open box product, you’re getting an item that was either a floor model, a returned product in new condition, or overstock inventory from retailers. These items have never been used, but due to logistics, returns are almost never put back into the retail circuit and often end up in landfills. That’s where REBEL steps in to provide a way for buyers to still get access to these items, which means major savings for you. Open box items at REBEL go through a quality check before being listed. 

While they may not come with a manufacturer warranty, they are a fantastic way to get premium products at a fraction of the price.

Home Essentials 

Beaba babycook

REBEL has offered open box baby gear for years, and they’re now expanding beyond baby gear, selling home essentials too, making it even easier for parents to find deals on everything they need.

REBEL now offers kitchenware, tabletop items, decor, furniture, bedding, and bath with popular brands like KitchenAid, Keurig, Nespresso.

REBEL’s Pinky Promise Guarantee

One thing to note when buying from REBEL is that you have 7 days to check your purchase and report any issues, and they will replace or refund defective items. This is a fair policy, given their mission is to help the environment by keeping returned products out of landfills..

REBEL has come a long way since 2020, and their customer service always rectified any issues I’ve had and even honored a return back then outside of the return window. My recent orders have arrived pristine, REBEL has really grown into an amazing brand I can trust and continue to order from. Plus, there is the added benefit of knowing I am also helping the environment! 

Customer Service: A Step Above

My experience with REBEL’s customer service has been positive. Even when my first purchase had an issue (a stroller with a broken handle), they went above and beyond to make it right—offering a replacement even after the return window had passed. That level of service is rare and made me confident in shopping with them again.

Final Thoughts: REBEL is Worth Trying

If you’re looking for the best deals on baby gear, strollers, or even home essentials, REBEL is a great option and one of the only companies I know of that offers only open box items. Their partnerships with thousands of retailers, commitment to keeping items out of landfills, and huge discounts (up to 50% off!) make them a top choice for parents who want quality without the hefty price tag. 

There are new products daily! Plus you can use code PARENTHOODADVENTURES20 – for $20 OFF orders of $100+ FROM 3/11 – 5/11!

Pro tip: If you’re shopping for a high-end stroller, car seat, or now even home goods, check REBEL first—you might just find your dream item for half the price! Just keep in mind that you really have to want what you’re buying, since you can’t return unless it’s broken. 

*Some links in this post are affiliate links that support us at no extra cost to you when you purchase through them. This post is Sponsored by REBEL. We were also gifted the wagon, however the initial purchases were made by me without any prior Rebelstork contact. We only recommend products we love and use ourselves. Your trust always comes first!

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3 Comments

  1. My fiancé and I ordered 6 items on Rebelstork. All were open box items but as it says on the site, the items are open box, but never used. 3 of the items we received were used, damaged, or both! The worst one being the most expensive item we bought, EVENFLO Shyft DualRide Travel System. Price was $137 off of retail so of course we wanted it, and open box never used, who wouldn’t. When we received it, there was scratches all over, tires look like they had been used for months, sticky stuff all over from baby food, spit up in the seat cushion, and labels scratched and worn off. Another item had baby food still on it and scratches all over, and the third item had the box so damaged it looked like it had been scratched all over the floor, wearing through the box and plastic it came in. So we decide to try and return right? WRONG! They say you have to process returns within 24 hours. Funny, when you finally find the only way to contact them, through email, you get an automated response saying they will get back to you in 3-4 days!! We are deeply disappointed with our purchase, spending almost $1000 on almost every big item we needed just to have it leave a rotten feeling in our hearts. This is for our baby, we expected to receive new items. If we wanted used we could’ve saved a few hundred more on OfferUp or the goodwill. We think we are basically stuck with everything since we still have yet to hear from them, but I hope this is a warning to everyone else to look elsewhere. Not worth the savings. You are better off spending more with a reputable site or store.

    1. Hi Eric, bummer your stuff also arrived in not the best state. If you think of it, would love to know how it goes when you do hear from them. Sounds like if you reached out before 24 hours was up they will probably honor it even though they are a bit longer getting back to you.

  2. Tremendously Unsatisfactory & Poor Customer Service. I ordered 3 items and it took over a month to receive 2 of the 3 items, in which I had to constantly send an email to get a shipping update. I never received my 3rd product that I paid for, as UPS stated the box was open and empty when they received it. I emailed the UPS status to the company and requested a refund. I have yet to hear a response from them and it’s been almost 2wks now since I have sent 2 emails regarding this. Totally unacceptable.

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